Case Studies
Case Studies
Real, hands-on work with small and medium businesses: the problem, what we did, and what changed. Filter by business type or search by sector, service, or challenge.
Showing 1–6 of 11 case studies
Clinics & HealthcareSupported Accommodation & Social Care · 17 June 2026
When Compliance Outgrows the Binder: AI Workflow Strategy for a Supported Accommodation Provider
A UK supported accommodation provider came to us because statutory compliance across a growing property portfolio had become operationally risky, not because they wanted AI. We mapped compliance lifecycles, scored automation opportunities, evaluated vendors, and designed a digital operations model that strengthens resilience.
10-stage compliance lifecycle mapped end to end, from requirement to next inspection
Read the case studyTechnology & SaaSAI Software / SaaS (Pre-Seed) · 11 June 2026
When You Can Demo It but Cannot Trust It with a Real Customer: Fractional CTO Advisory for AI SaaS Founders
A non-technical founder came to us with a working AI prototype — not because they wanted more code, but because they could not confidently hand it to a real customer. We assessed architecture, product strategy, AI governance, and delivery readiness, and defined a clear path to a first paying pilot.
10-domain architecture review application, AI, data, security, scale, and operations assessed
Read the case studyProfessional ServicesResidential Property Management · 10 June 2026
When Hiring Another Coordinator Still Doesn't Keep Up: AI Workflow Strategy for Property Management Companies
A UK property management company came to us because maintenance operations could not keep pace with portfolio growth, not because they wanted AI. We mapped the full repair lifecycle, scored automation opportunities, evaluated vendors, and designed a digital operations model that improves response without losing human judgement.
12-stage lifecycle mapped end to end, from tenant report to job closed
Read the case studyProfessional ServicesRecruitment & Talent Acquisition · 3 June 2026
When Admin Eats the Day: AI Workflow Strategy for a Growing Recruitment Agency
A UK recruitment agency came to us because consultants were drowning in administration, not because they wanted AI. We mapped the full placement lifecycle, scored automation opportunities, evaluated vendors, and designed a digital operations model that returns recruiters to relationship work.
12-stage lifecycle mapped end to end, from job received to aftercare
Read the case studyProfessional ServicesAccountancy · 20 May 2026
When Winning New Clients Means Hiring More Administrators: AI Workflow Strategy for Accountancy Practices
A growing UK accountancy practice came to us because client onboarding was limiting growth, not because they wanted AI. We mapped the full intake journey, redesigned workflows, evaluated vendors, and planned selective automation that keeps partners and compliance in control.
16-stage journey mapped end to end, from enquiry to onboarding complete
Read the case studyAgencies & MarketingResidential Real Estate (South Africa) · 15 April 2026
When Portal Leads Go Quiet at Weekends: AI Strategy for Estate Agents
Like many estate agencies, the business relied on portal enquiries and WhatsApp to win instructions, but responding consistently outside office hours had become impossible as the team grew. We ran an AI strategy engagement to fix lead intake before any chatbot was bought.
Design target sub-five-minute first response on assisted channels (informed by published lead-response research, not a guaranteed conversion lift)
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